Return & Refund Policy
At Vyara, we take pride in the quality of our jewellery and customer satisfaction. If you're not completely happy with your purchase, you can request a return within 7 days of delivery.
Return Eligibility
To be eligible for a return:
The return request must be made within 7 days from the date of delivery.
The product must be:
Unused, unworn, and in original condition
Returned with original packaging, tags, invoice, and any authenticity certificates.
Accompanied by a clear and continuous unboxing video, starting before the package is opened.
Unboxing Video is Mandatory:
The video should clearly show the sealed package being opened in one take. Returns without this video will not be accepted.
Items Not Eligible for Return
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Customized, engraved, or made-to-order pieces
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Items purchased during sale or clearance events
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Products showing signs of wear, damage, or tampering
Refunds
Once the returned product is received and approved after inspection, refunds will be processed within 7–10 business days.
Prepaid orders: Refunded to the original payment method.
COD orders: Refunded via bank transfer or store credit.
How to Request a Return
Contact us via WhatsApp or email at
📧 Email: vyarajewelsofficial@gmail.com
📞 Phone / WhatsApp: +91-8810341945 within 7 days of delivery.
Share your Order ID, reason for return, and the unboxing video. Our team will verify and guide you through the return process.